TechPlug Kenya
Terms and Conditions
Terms for using the TechPlug Kenya online store.
Last updated: October 30, 2026
Using the store
By using this store or placing an order, you agree to these terms. Please provide accurate account, contact, and delivery details and keep your sign-in credentials secure.
Products, prices, and orders
We aim to keep product descriptions, images, stock information, and prices accurate. A product image may be illustrative. Prices are shown in Kenyan shillings (KSh); the final order summary at checkout shows the amount due, including any delivery charge. An order request is subject to product availability and confirmation. If we cannot fulfil an order or identify a material listing error, we will contact you to agree the next steps.
Payment and delivery
Use the payment methods offered for the selected delivery option at checkout. Available delivery options, fees, and estimates depend on the county and are shown in your order summary before you place an order. Estimates are not guaranteed delivery appointments. You are responsible for providing a reachable phone number and a complete delivery address.
Cancellations, returns, and consumer rights
For return eligibility and how to request help with an order, see our Returns and Refunds Policy. These terms do not remove consumer rights that apply under Kenyan law, including rights set out in the Consumer Protection Act, 2012.
Changes and contact
We may update store information or these terms. The version displayed here applies while you use the store. For questions, use the TechPlug Kenya contact form.