TechPlug Kenya
Privacy Policy
How TechPlug Kenya uses information when you shop with us.
Last updated: October 30, 2026
Information we collect
Depending on how you use the store, we may process your name and email address; password credentials stored in protected, hashed form; delivery address and phone number; cart, order, and payment-status details; product reviews; and information you send through contact or newsletter forms. If you choose Google sign-in, we receive basic profile information such as your name and email address.
How we use information
We use this information to create and secure accounts, process orders and payments, arrange delivery, respond to customer requests, manage reviews, and provide account and order features. If you submit the newsletter form, we use your email address to send a subscription confirmation and store updates.
Service providers and sharing
We share only the information needed with service providers that help operate the store, such as payment providers, email services, authentication providers, and delivery partners. We may also disclose information where required by law or to protect the store, customers, or our rights.
Storage and security
Account and order information is retained while needed to operate the store, handle support and disputes, and meet applicable record-keeping requirements. We use reasonable safeguards, but no online service can guarantee absolute security.
Your choices and requests
You can contact us to request access to or correction of your account information, or to ask about deletion or another privacy request. Some order records may need to be retained where required for legitimate business or legal purposes. Use our contact form and include enough detail for us to locate your request.
Browser storage
The store uses browser storage and an authentication cookie to keep you signed in and support account features. Clearing browser storage or cookies may sign you out.
Kenyan privacy law
This policy is intended to explain our store’s information practices. It does not replace rights or obligations under applicable law, including the Kenya Data Protection Act, 2019. Contact us if you have a question or privacy request.
Policy updates
We may update this policy as the store or its services change. We will publish the current version on this page.